All systems are operational

Past Incidents

Thursday 3rd October 2019

No incidents reported

Wednesday 2nd October 2019

No incidents reported

Tuesday 1st October 2019

Logs System Logs collection issue

We have an issue with logs collection in the Paris zone. We are working on it.

13:20 UTC: The issue has been identified and at least partially fixed. Logs are coming through but we are still making sure that everything is indeed fine.

13:25 UTC: The issue is indeed fixed. Some older logs are still being collected.

13:33 UTC: Incident is over.

Monday 30th September 2019

MongoDB shared cluster Connection issues with a free MongoDB cluster

A free shared mongodb cluster has too many connections opened which prevents new connections from working. We are looking into which user(s) are opening too many connections and we will start a new cluster to alleviate the issue. We have no immediate solution, sorry for the inconvenience.

08:40: The problem has been alleviated by allowing more connections. It will slow down the service but you can at least connect to your databases and migrate to paid add-ons if you were using this service for production. We will start a new cluster very soon to improve performance.

Sunday 29th September 2019

Deployments Monitoring is flooding the deployment system

False positives in monitoring are causing a lot of deployments, making legit deployments harder to process.

17:21 UTC: Incident is over. A monitoring component was still complaining about a few applications in a loop, there was no actual issue, just a very overzealous alerter process. Deployments performance has been back to normal since 16:43 however.

Saturday 28th September 2019

No incidents reported

Friday 27th September 2019

No incidents reported