All systems are operational

Past Incidents

Wednesday 9th October 2019

Metrics Metrics unavailable

Metrics are unavailable because of multiple nodes of the indexing system which went down simultaneously. They are reloading their index in memory.

Service should be back in 15 minutes.

Meanwhile, ingestion is still working fine.

15:01 UTC: Incident is over.

Tuesday 8th October 2019

Metrics Metrics ingestion delay + slow read queries

We are experiencing an issue on the Metrics service which is due to an error while adding capacity to the storage cluster. We are working on it.

10:26 UTC: The ingestion issue is fixed, the system is now catching up.

10:33 UTC: The ingestion delay is almost back to normal.

10:36 UTC: There is still a bit of a lag but it should come back to normal in a few minutes. Read performance is still a bit hit or miss but coming back to normal as well. We will reopen the incident if it does not.

11:06 UTC: The ingestion lag is increasing. We are investigating. This may take a while.

11:30 UTC: The cause has been identified and partially fixed.

11:37 UTC: Lag is now <5s ; we are currently working on fixing the issue in a more permanent way.

11:45 UTC: The issue is now fixed.

Monday 7th October 2019

No incidents reported

Sunday 6th October 2019

No incidents reported

Saturday 5th October 2019

No incidents reported

Friday 4th October 2019

No incidents reported

Thursday 3rd October 2019

No incidents reported