Past Incidents

(Hours in UTC)

At 22:27, one of our hypervisors lost access to parts of its disks. Amongst others, It impacted a deprecated front reverse proxy for applications and a front reverse proxy for add-ons (databases). We moved the IP of one of the proxies. The other one, related to the application reverse proxy (62.210.92.244) couldn't be moved and is now unreachable. If you still use it, you should update your DNS records: https://www.clever-cloud.com/doc/admin-console/custom-domain-names/#personal-domain-names

The situation is stabilized. We still consider the infrastructure not fully recovered.

We are adding new features on MySQL Addon. The addon dashboard and management (creation, deletion) will be offline during the maintenance.

EDIT 15:00 UTC: new addon dashboard is available, but addon creation is still unavailable.

EDIT 17.28 UTC: maintenance is now finished.