Some systems are experiencing issues

Core

Reverse Proxies

Operational

Git repositories

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

Access logs

Operational

Pulsar

Operational

PostgreSQL

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

Cellar

Operational

Metrics

Operational

Let's Encrypt certificate generation

Operational

Elasticsearch

Operational

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Matomo add-on

Operational

MySQL

Operational

PostgreSQL shared cluster

Operational

Heptapod Cloud

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Major Outage

Past Incidents

Sunday 19th January 2020

No incidents reported

Saturday 18th January 2020

No incidents reported

Friday 17th January 2020

No incidents reported

Thursday 16th January 2020

No incidents reported

Wednesday 15th January 2020

MongoDB shared cluster Mongodb shared cluster unavailable for 15 minutes

The MongoDB shared cluster lost its primary node at 12:45 UTC. The primary role should have been transfered to another node, but depending on your client configuration, you might not have automatically reconnected. The node's system was unresponsive and we had to forcefully reboot it. Update 13:01: Everything is back to normal. Applications may have to be redeployed.

Tuesday 14th January 2020

No incidents reported

Monday 13th January 2020

Logs System Access Logs dashboard experiencing issues

BETA Access Logs dashboard is experiencing issues. We identified the issues and are working to fix them.

EDIT 13:55 UTC: fixed.