Past Incidents

Wednesday 1st April 2020

No incidents reported

Tuesday 31st March 2020

No incidents reported

Monday 30th March 2020

No incidents reported

Sunday 29th March 2020

No incidents reported

Saturday 28th March 2020

No incidents reported

Friday 27th March 2020

No incidents reported

Thursday 26th March 2020

Access logs Metrics ingestion halted

Metrics ingestion is completely stuck at the moment. We are investigating.

11:02 UTC: Ingestion is back online. It's unclear exactly what went wrong at the moment but it is most likely linked to the issue from yesterday. A complete reboot of all storage nodes 'fixed' the issue. Those storage nodes now have 48 minutes of buffered data to ingest.

11:11 UTC: Ingestion delay very close to normal.

11:17 UTC: Ingestion delay is back to normal.

Reverse Proxies Requests hang during reverse proxy upgrade

Following an usual update on one of our public reverse proxies, some requests were hanging instead of being processed.

During the upgrade process, one of the workers of this reverse proxy continued to accept connections but didn't process them and kept them until the requests timeout. The issue has been resolved by 11:10 UTC+1 and will be investigated further. This is the first time the upgrade process fails us in months and we will take extra-steps to avoid and detect this issue faster.